Terms for The 21-Day OFF

What this covers

These terms apply to The 21-Day OFF, a voluntary and free WhatsApp habit challenge by Off Balance. They do not create a booking, payment obligation, or place in a future paid programme.

Joining and taking part

You must be 18 or older. Anyone who completes the request form may join the WhatsApp community straight away. The challenge is home-based and unsupervised: decide whether movement is safe for you, speak to a qualified medical professional if you are unsure, and stop if you feel pain, dizziness or anything unsafe. Off Balance coaches are not medical professionals and cannot supervise your space remotely.

WhatsApp community

The group is used for daily prompts, check-ins and participant discussion. If you join, your phone number and WhatsApp profile information may be visible to coaches and other members. Keep the space respectful; do not harass, spam or share another person’s information or programme material without permission. We may remove someone where needed for safety or to protect the community.

Availability and responsibility

The challenge may be paused, changed or discontinued. No payment is collected. You take part voluntarily and remain responsible for choosing an appropriate pace and safe environment. Nothing here limits liability that cannot be limited under applicable law.

Questions or complaints

Use our contact page to ask us to stop WhatsApp contact or to raise a question. We acknowledge complaints within 48 hours and aim to resolve them within 30 days. Indian law applies, without affecting consumer rights available under applicable law.

Contact

Gativa Movement Private Limited
Registered office: Kayyalackakom, House No. 21 G C, Nagar, Perurkada, Thiruvananthapuram – 695005, Kerala, India

Support: kjk@offbalance.in · +91 95392 00001

Grievance Officer: Mathew Eldho Kalarikkal, COO
mk@offbalance.in
Support line: +91 95392 00001